Garmin Receives J.D. Power and Associates Award for Factory Installed Navigation
OLATHE, Kan./January 9, 2012/Business Wire — Garmin International Inc., a unit of Garmin Ltd. (NASDAQ: GRMN), the global leader in satellite navigation, will showcase its industry-leading factory-installed navigation and innovative infotainment solutions at the 2012 Consumer Electronics Show in Las Vegas. The week will be highlighted by an award presentation in which J.D. Power and Associates executives will recognize Garmin’s in-car navigation in the Dodge Charger as “Highest Customer Satisfaction With Factory Installed Navigation Systems”. The honored Garmin navigation system was first introduced as a factory-installed option on the 2011 Dodge Charger, Journey and Chrysler 300 models, and later expanded to additional Chrysler, Dodge, RAM and Jeep vehicles.
“Receiving the J.D. Power and Associates award for factory-installed navigation in our first year of eligibility for this category is an honor as Garmin strives for a seamless navigation experience, regardless of whether drivers choose a stand-alone device, a smartphone app or an in-dash system,” said Matthew Munn, Garmin’s Managing Director Automotive OEM. “As the global leader in navigation, Garmin makes customer satisfaction a priority for built-in navigation as well as fully integrated infotainment solutions that provide an intuitive automotive user experience that the world has come to expect from Garmin.”
The award will be presented at CES in Garmin’s automotive booth (S115) at noon Wednesday, Jan. 11, by Mike Van Nieuwkuyk, J.D. Power and Associates’ Executive Director Automotive OEM. Garmin’s newest consumer products will also be displayed and demonstrated at CES (booth 35812).
Garmin received the top ranking in the J.D. Power and Associates 2011 U.S. Navigation Usage and Satisfaction StudySM, taking two of the top three spots. According to the study, “The Garmin system fitted to the Dodge Charger ranks highest in owner satisfaction with factory-installed navigation systems and performs particularly well in the navigation display screen, ease of use and speed of system factors.” Garmin’s system installed in the Chrysler 300 finished close behind in third. Now in its 13th year, the study identifies six factors that contribute to overall satisfaction with factory-installed navigation systems. In order of importance, they are: ease of use; routing; navigation display screen; speed of system; voice directions; and voice recognition.
“Furthermore,” the study continued, “the trend toward integrating the controls of different systems in the vehicle, including audio, climate control and phone, only adds to the ease-of-use issues that owners experience with their navigation system.” With that in mind, Garmin will use CES as an opportunity to unveil an exciting array of next-generation technology at Garmin’s automotive OEM showcase.
Among the innovations being demonstrated will be:
- A new multi-sensor controller that provides an intuitive and safer way to use navigation and infotainment functions in the car while reducing the dangers of driver distraction
- Fully integrated automotive OEM infotainment system solutions
- Integration of cloud-based connected services and apps for automotive OEM applications
- World-class Garmin “glass cockpit” avionics and marine network technologies that inspire Garmin’s future vision of the “glass dashboard” or “automotive cockpit”
Garmin provides a broad range of in-vehicle electronics for the automotive industry, including automotive grade infotainment and telematics systems, navigation software, location-based services, and integrated portable navigation systems. Since its inception in 1989, Garmin has delivered more than 91 million GPS enabled devices – far more than any other navigation provider. Garmin's market breadth in the navigation industry is second to none, having established a leadership position in each of the markets it serves, including automotive, aviation, marine, fitness, outdoor recreation, tracking, and wireless applications.
About Garmin
The global leader in satellite navigation, Garmin Ltd. and its subsidiaries have designed, manufactured, marketed and sold navigation, communication and information devices and applications since 1989 – most of which are enabled by GPS technology. Garmin’s products serve automotive, mobile, wireless, outdoor recreation, marine, aviation, and OEM applications. Garmin Ltd. is incorporated in Switzerland, and its principal subsidiaries are located in the United States, Taiwan and the United Kingdom. For more information, visit Garmin's virtual pressroom at http://www8.garmin.com/company/newsroom/ or contact the Media Relations department at 913-397-8200. Garmin is a registered trademark of Garmin Ltd.
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This release includes forward-looking statements regarding Garmin Ltd. and its business. Such statements are based on management’s current expectations. The forward-looking events and circumstances discussed in this release may not occur and actual results could differ materially as a result of known and unknown risk factors and uncertainties affecting Garmin, including, but not limited to, the risk factors listed in the Annual Report on Form 10-K for the year ended December 25, 2010, filed by Garmin with the Securities and Exchange Commission (Commission file number 0-31983). A copy of such Form 10-K is available at www.garmin.com/aboutGarmin/invRelations/finReports.html. No forward-looking statement can be guaranteed. Forward-looking statements speak only as of the date on which they are made and Garmin undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, or otherwise.